Sports Finance and Management: Real Estate, Entertainment, and the Remaking of the Business

The sports business landscape has changed dramatically in the past two decades. Teams and facilities have become integral parts of the businesses of real estate and development, entertainment, and the media. While an understanding of core financial management issues specific to the sports industry is still mandatory, a greater appreciation of financial and management issues that link teams to t

Implementing Standardized Work: Measuring Operators' Performance (One-Day Expert)

This book, the first in The One-Day Expert series dedicated to Standardized Work, is about operator performance measurement. Implementing Standardized Work: Measuring Operators’ Performance explains how to measure the performance of operators quickly and simply without sacrificing accuracy.

 Detailing how to identify the most efficient operators and how to moni

Implementing TWI: Creating and Managing a Skills-Based Culture

Featuring strategies employed in Lean, this volume describes the experiences of organizations using TWI more than 60 years after the Training Within Industry program turned the U.S. into the industrial giant that won World War II. Based on their experience implementing TWI in organizations as diverse as Virginia Mason Medical Center and Donnelly Manufacturing, Shingo Prize Winners Patrick Graup

Freedom from Command and Control: Rethinking Management for Lean Service

"Command and Control is failing us. There is a better way to design and manage work - a better way to make work work - but it remains unknown to the vast majority of managers."

 An adherent of the Toyota Production System, John Seddon explains how traditional top-down decision making within service organizations leads to managers who are detached from employees and remo

Feedback Toolkit: 16 Tools for Better Communication in the Workplace, Second Edition

Written by a noted authority in leadership and change management, the second edition of this popular toolkit provides expert guidance on using feedback as a performance improvement tool. Describing best practices, it supplies the understanding required to effectively give and receive feedback across a wide range of work situations, including for one-on-one and group use.

 The Fee

Integral Logistics Management: Operations and Supply Chain Management Within and Across Companies, Fourth Edition (Resource Management)

 From the Foreword of the First Edition of Integral Logistics Management: Operations and Supply Chain Management Within and Across Companies: "Changes in the world outside the company alter the way that we look at problems and priorities in the company itself. This presents new challenges to company logistics and to planning & control of corresponding business processes." Wri

The Art of Conversation: Change Your Life with Confident Communication

 Good conversation is at the heart of networking, meetings, interviews, negotiations and raising your profile. It can ease your way in work, enabling you to build alliances, create strong relationships with staff, bosses and clients, succeed at interviews, motivate and inspire.

 But conversation is something most of us were never taught! We learn to speak as babies, but how